Global ride-hailing company Uber has announced plans to wind down its operations in Nigeria, effective September 2, 2026, ending 12 years of service in the country.
The company announced the decision in a statement on Wednesday, citing a thorough review of its business.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026.”
Uber launched its Nigerian operations in Lagos in 2014, becoming one of the major players in the country’s rapidly growing e-hailing market.
The exit is expected to affect thousands of independent drivers who rely on the platform, while creating an opportunity for competitors such as Bolt, inDrive and local ride-hailing operators to expand their customer base.
The decision comes amid mounting challenges in Nigeria’s e-hailing sector, including rising fuel and vehicle maintenance costs, disputes over fares and commissions, and concerns over drivers’ working conditions.
Reflecting on its time in Nigeria, Uber said:
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers.” The company added:
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely.”
Uber acknowledged that the withdrawal could disrupt customers’ routines.
“We know this may cause disruption to your routine, and we sincerely apologize for the inconvenience,” the company said.
Its help centre will remain available until September 23, 2026, to assist customers and drivers with outstanding account-related issues.
Uber’s departure comes as the company faces a broader global restructuring. Chief Executive Officer Dara Khosrowshahi has announced plans to cut the company’s global workforce by 10 per cent.
The company has also withdrawn from Ivory Coast and Tanzania over the past year. Following its exit from Nigeria, Egypt, Ghana, Kenya and South Africa will be the only African countries where Uber continues to operate.
“This decision is limited strictly to these two markets and does not impact our operations across the rest of the continent,” Uber said.
“We remain committed to sub-Saharan Africa, where we continue to see strong growth and opportunity.”
During its 12 years in Nigeria, Uber expanded beyond conventional car-hailing services. In 2019, it launched a boat service in Lagos to provide commuters with an alternative to the city’s notorious traffic congestion.
However, the Nigerian e-hailing market has become increasingly difficult, with drivers staging protests and industrial actions over rising operating costs, low fares and working conditions.
The removal of Nigeria’s petrol subsidy in 2023 also contributed to higher transportation and living costs, putting additional pressure on drivers and ride-hailing companies.
Uber’s exit is expected to reshape Nigeria’s competitive ride-hailing landscape, with rival platforms likely to compete for the customers and drivers left behind by the company.
